Set up notifications so you can quickly fix things if your integration fails, your channel drops, or your subscription runs out.
1. Open the Notifications section of your Wazzup account.
2. Follow the link or scan the QR code. Use your phone camera or a QR-scanning app to scan the code.
If the notifications need to be connected to another employee, send them the link.
3. When the link is clicked, a chat room with the bot will be opened. Click “Start” if you’re using a phone. Or “Launch” if you’re using a desktop version.
4. Your Telegram username will appear in the “Notification configuration for” list. All notifications will be enabled by default.
Notifications for the “Subscriptions” section
We’ll let you know in advance when your subscription is about to end — so you have time to renew it and avoid any sudden interruptions.
Email notifications include the subscription name and type, and they’ll be sent:
- 7 days before deactivation,
- 3 days before deactivation,
- on the last day of the subscription, 15 hours before deactivation — so keep an eye on your inbox 😉
- and on the day the subscription gets deactivated — just to keep you in the loop.
We recommend enabling these notifications for the person in charge of payments — like your accountant.
Notifications for the “Integration with CRM” section
These notifications will come if the integration stops working.
Connect these notifications to someone who has access to your personal Wazzup account.
Notifications for channels
Notifications will come if something happens to the channel and it stops working. Turn on notifications to the person in charge of your personal account.
When you’ve set up all the notifications, click “Save”.
